Terms of Use

TERMS OF USE 
THE FOLLOWING TOU AND ANY OTHER RULES POSTED ON OUR SITE (COLLECTIVELY THE "TOU") CONSTITUTE AN AGREEMENT BETWEEN KRENOIR ("KRENOIR", "WE", "OUR", "US") AND YOU, THE VISITOR, GOVERNING YOUR ACCESS AND USE OF ALL CONTENT AND FUNCTIONALITIES AVAILABLE AT THE KRENOIR WEBSITE, RELATED MICRO-SITES ACCESSED THROUGH THE URLWWW.KRENOIR.COM , RELATED DOMAIN NAMES, AND ANY OTHER WEBSITE OR MICRO-SITE OF KRENOIR (COLLECTIVELY THE "SITE").
BY VISITING THE SITE, YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES DESCRIBED IN THE TOU. WE MAY MODIFY THE TOU FROM TIME TO TIME AND YOUR CONTINUED USE OF THIS SITE (OR ANY OF OUR OTHER SITES) FOLLOWING SUCH CHANGE SHALL SIGNIFY YOUR AGREEMENT TO BE BOUND BY THE MODIFIED TOU.

THOSE PERSONS WISHING TO USE OUR SERVICES MUST READ AND AGREE TO BE BOUND BY OUR POLICIES RELATING TO THOSE SERVICES. IN PARTICULAR, WE DRAW YOUR ATTENTION TO OUR POLICIES RELATING TO THE TERMS OF PURCHASE AND OUR PRIVACY POLICY. IF YOU ARE UNDER 18, YOU MUST LET YOUR PARENT OR GUARDIAN KNOW ABOUT KRENOIR’S PRIVACY POLICY BEFORE YOU REGISTER TO USE THIS SITE OR ANY OF THIS SITE'S SERVICES.
PLEASE READ THE TOU AND CHECK BACK OFTEN. IF YOU DO NOT AGREE TO ANY CHANGE TO THE TOU, THEN YOU MUST IMMEDIATELY STOP USING THE SITE.

REGISTRATION & ACCOUNT TERMS AND CONDITIONS 
TO USE SOME OF THE SERVICES OR FEATURES MADE AVAILABLE TO YOU ON THIS SITE YOU WILL NEED TO REGISTER FOR AN ACCOUNT. WHEN YOU REGISTER YOU ARE REQUIRED TO PROVIDE INFORMATION ABOUT YOURSELF THAT IS TRUE, ACCURATE, CURRENT, AND COMPLETE IN ALL RESPECTS. SHOULD ANY OF YOUR REGISTRATION INFORMATION CHANGE, PLEASE NOTIFY US IMMEDIATELY AT THE FOLLOWING E-MAIL ADDRESS INFO@KRENOIR.COM. WE MAY ALSO CHANGE THE REGISTRATION REQUIREMENTS FROM TIME TO TIME.
SHOULD YOU HAVE ANY ISSUES WITH YOUR ACCOUNT OR NEED ANY HELP IN RELATION TO IT, THEN PLEASE DO NOT HESITATE TO CONTACT OUR CUSTOMER CARE TEAM. HOWEVER, PLEASE NOTE THAT WE CAN ONLY COMMUNICATE WITH THE NAMED ACCOUNT HOLDER IN RELATION TO ANY QUESTIONS, CHANGES OR CANCELLATION OF AN ACCOUNT.

ORDER
WE RESERVE THE RIGHT NOT TO ACCEPT YOUR ORDER IN THE EVENT, FOR EXAMPLE, THAT WE ARE UNABLE TO OBTAIN AUTHORIZATION FOR PAYMENT, THAT SHIPPING RESTRICTIONS APPLY TO A PARTICULAR ITEM, THAT THE ITEM ORDERED IS OUT OF STOCK OR DOES NOT SATISFY OUR QUALITY CONTROL STANDARDS AND IS WITHDRAWN, OR THAT YOU DO NOT MEET THE ELIGIBILITY CRITERIA SET OUT WITHIN THE TOU.

FURTHERMORE, WE MAY REFUSE TO PROCESS A TRANSACTION FOR ANY REASON OR REFUSE SERVICE TO ANYONE AT ANY TIME AT OUR SOLE DISCRETION. WE WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY BY REASON OF OUR WITHDRAWING ANY MERCHANDISE FROM THE SITE WHETHER OR NOT THAT MERCHANDISE HAS BEEN SOLD, REMOVING, SCREENING OR EDITING ANY MATERIALS OR CONTENT ON THE SITE, REFUSING TO PROCESS A TRANSACTION OR UNWINDING OR SUSPENDING ANY TRANSACTION AFTER PROCESSING HAS BEGUN.
WHILST EVERY EFFORT IS MADE TO MAKE SURE DETAILS ON OUR WEBSITE ARE ACCURATE, WE MAY FROM TIME TO TIME DISCOVER AN ERROR IN THE PRICING OF PRODUCTS. IF WE DISCOVER AN ERROR IN THE PRICING OF A PRODUCT IN YOUR ORDER, WE WILL LET YOU KNOW AS SOON AS POSSIBLE. WE SHALL BE UNDER NO OBLIGATION TO ACCEPT OR FULFILL AN ORDER FOR A PRODUCT THAT WAS ADVERTISED AT AN INCORRECT PRICE AND RESERVE THE RIGHT TO CANCEL SUCH AN ORDER THAT HAS BEEN ACCEPTED OR IS IN TRANSIT. IF YOU ORDER A PRODUCT THAT IS PRICED INCORRECTLY FOR ANY REASON, WE WILL EMAIL OR TELEPHONE YOU TO INFORM YOU THAT WE HAVE NOT ACCEPTED YOUR ORDER AND/OR THAT THE RELEVANT PART OF YOUR ORDER HAS BEEN CANCELED. IF YOU HAVE ALREADY PAID FOR THE GOODS, WE SHALL REFUND THE FULL AMOUNT AS SOON AS WE ARE ABLE. IN THE EVENT THAT PRODUCTS ARE RECALLED IN TRANSIT, WE WILL PROCESS YOUR REFUND ONCE THE PRODUCTS HAVE BEEN RETURNED TO US. 

PAYMENT
PAYMENT CAN BE MADE BY VISA, MASTERCARD, AMERICAN EXPRESS, AND ANY OTHER METHODS WHICH MAY BE CLEARLY ADVERTISED ON THE SITE FROM TIME TO TIME. PAYMENT WILL BE DEBITED AND CLEARED FROM YOUR ACCOUNT UPON COMPLETION OF THE PACKING OF YOUR ORDER BY KRENOIR. YOU CONFIRM THAT THE CREDIT/DEBIT CARD THAT IS BEING USED IS YOURS OR THAT YOU HAVE BEEN SPECIFICALLY AUTHORIZED BY THE OWNER OF THE CREDIT/DEBIT CARD TO USE IT. ALL CREDIT/DEBIT CARD HOLDERS ARE SUBJECT TO VALIDATION CHECKS AND AUTHORIZATION BY THE CARD ISSUER. 
IF THE ISSUER OF YOUR CREDIT/DEBIT CARD REFUSES TO AUTHORIZE PAYMENT TO KRENOIR, WE WILL NOT BE LIABLE FOR ANY DELAY OR NON-DELIVERY. OCCASIONALLY, HIGH DEMAND CAUSES US TO RUN OUT OF CERTAIN ITEMS. IF WE DON'T HAVE AN ITEM THAT YOU HAVE ORDERED IN STOCK, WE'LL NOTIFY YOU BY EMAIL IMMEDIATELY.
SOMETIMES, AN ITEM IS OUT OF STOCK AND NOT EXPECTED TO COME BACK IN STOCK, SO WE MUST CANCEL THE ITEM. IN THIS CASE, IF YOU PAID WITH A CREDIT/DEBIT CARD, WE WILL NOT CHARGE YOU FOR THE ITEM OR ANY TAXES, SHIPPING OR HANDLING CHARGES.
WE TAKE REASONABLE CARE TO MAKE OUR SITE SECURE. ALL CREDIT/DEBIT CARD TRANSACTIONS ON THIS SITE ARE PROCESSED USING CHASE PAYMENTECH, A SECURE ONLINE PAYMENT GATEWAY THAT ENCRYPTS YOUR CARD DETAILS IN A SECURE HOST ENVIRONMENT. IF YOU ARE A REGISTERED KRENOIR USER, WE WILL SECURELY STORE YOUR CREDIT/DEBIT CARD DETAILS ON OUR SYSTEMS. THESE DETAILS WILL BE FULLY ENCRYPTED AND ONLY USED TO PROCESS CARD TRANSACTIONS WHICH YOU HAVE INITIATED.

NO COMMERCIAL USE 
THIS SITE IS FOR YOUR PERSONAL NON-COMMERCIAL USE ONLY. YOU MAY NOT MODIFY, COPY, DISTRIBUTE, TRANSMIT, DISPLAY, PERFORM, REPRODUCE, PUBLISH, LICENSE, COMMERCIALLY EXPLOIT, CREATE DERIVATIVE WORKS FROM, TRANSFER, OR SELL ANY CONTENT, SOFTWARE, PRODUCTS, OR SERVICES CONTAINED WITHIN THIS SITE. YOU MAY NOT USE THIS SITE, OR ANY OF ITS CONTENT, TO FURTHER ANY COMMERCIAL PURPOSE, INCLUDING ANY ADVERTISING OR ADVERTISING REVENUE GENERATION ACTIVITY ON YOUR OWN SITE.

RISK
YOU USE THIS SITE AT YOUR SOLE RISK. YOU AGREE THAT YOU WILL BE PERSONALLY RESPONSIBLE FOR YOUR USE OF THIS SITE AND FOR ALL OF YOUR COMMUNICATION AND ACTIVITY ON THIS SITE. WE RESERVE THE RIGHT TO DENY YOU ACCESS TO THIS SITE, OR ANY PART OF THIS SITE, AT ANY TIME WITHOUT NOTICE. IF WE DETERMINE, IN OUR SOLE DISCRETION, THAT YOU ENGAGED IN PROHIBITED ACTIVITIES, WERE NOT RESPECTFUL OF OTHER USERS, OR OTHERWISE VIOLATED THE TOU, WE MAY DENY YOU ACCESS TO THIS SITE ON A TEMPORARY OR PERMANENT BASIS AND ANY DECISION TO DO SO IS FINAL.
YOU AGREE THAT YOU SHALL NOT REMOVE, OBSCURE, OR ALTER ANY PROPRIETARY RIGHTS NOTICES (INCLUDING COPYRIGHT AND TRADEMARK NOTICES) WHICH MAY BE AFFIXED TO OR CONTAINED WITHIN THE SITE.
YOU AGREE NOT TO COLLECT OR HARVEST ANY PERSONALLY IDENTIFIABLE INFORMATION, INCLUDING ACCOUNT NAMES, FROM THE SITE, NOR TO USE THE COMMUNICATION SYSTEMS PROVIDED BY THE SITE FOR ANY COMMERCIAL SOLICITATION PURPOSES. YOU AGREE NOT TO SOLICIT, FOR COMMERCIAL PURPOSES, ANY USERS OF THE SITE WITH RESPECT TO ANY SUBMISSIONS MADE BY THEM.

COPYRIGHT
IF YOU ARE A COPYRIGHT OWNER OR AN AGENT THEREOF AND BELIEVE THAT ANY CONTENT INFRINGES UPON YOUR COPYRIGHTS, PLEASE CONTACT LAUREN@KRENOIR.COM.